Shipping

Shipping to US and Canada only. Unframed pieces and smaller framed pieces are shipped in a tube via FedEx Ground.

Larger pieces, 50” and above require freighting and will be sent via best available freight.

Shipping rates vary based on zip code. Savings on shipping rates are applied to orders of 3 or more pieces.

Flat rate shipping and packing will be applied to single piece orders.

Lead time

Every piece is made to order and custom orders will be subject to a 10% upcharge.

Unframed orders: 4 weeks
Framed orders: 8 weeks
Custom orders: TBD

Custom orders

We are happy to take custom requests and fulfill when we can. Please fill out your customization requests in the box above and we will contact you for further information.

Returns and exchanges

If your pieces arrived damaged, please contact orders@zoebioscreative within 14 days of receiving your order to qualify for a refund or exchange.

We do not accept returns or exchanges for custom artwork.

Cancellations

We do not house stock and every piece is made to order. We offer a 72 hour grace period from after the order was placed, to cancel for a full refund. All other cancellations will be reviewed upon request and may be subject to a restocking fee.